![]() ![]() For items sold by Sellers, please include the item(s) invoice as well. product tags, dust bags, branded boxes, and/or gift with purchase) must be returned together for the refund to be processed successfully. Any additional items delivered with your order (i.e. Simply pack the item, with its original packaging and tags, into the ZALORA delivery package and drop off the package at any SingPost counter or POPStation, or opt for our return pick up service instead! Only for returnable Lifestyle category, Fine Jewellery, and Electronic Accessory items, returns are only applicable if the product is in its original packaging, unopened, unused, and with seals and tags intact. Due to final clearance, hygiene concerns or supplier requests, certain items are non-returnable, non-refundable, and non-exchangeable. All other category items: within 30 days from the date of delivery Lifestyle category items: within 15 days from the date of delivery ![]() ![]() Pre-loved & fine jewellery category items: within 7 days from the date of delivery Enjoy the flexibility of our free returns policy! ![]()
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